Terms & Conditions

Last updated: August 3, 2026

The short version. Tishmash is an AI design workspace where you create custom t-shirts that we print to order, usually delivered in 5–10 business days. You're responsible for what you ask for — no copyrighted characters, brand logos, pornography, hate content, or photos of people who haven't agreed, including photos of public figures described as someone you know. Photos you upload stay yours and stay private, and we never list or sell a design made from them. Designs made without uploads may appear in our public catalog, and you're not paid if they do. Because every shirt is made for you specifically, we can't accept change-of-mind returns, but we'll always fix defects, wrong items, and shipping damage or loss. AI results vary; we don't promise a specific outcome. This summary isn't part of the contract — the full terms below are.

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1. Who we are and what these terms cover

These Terms & Conditions ("Terms") are a binding agreement between you and Liat Boyko Ovadia, a sole trader (עוסק מורשה) registered in Israel under number 037340031, of House 119, Shoval 85300, Israel, trading as "Tishmash" ("Tishmash," "we," "us," "our").

They govern your use of tishmash.com, our design workspace, and any related applications or services (together, the "Service"), and they apply to every order you place through the Service.

By using the Service you accept these Terms. If you do not accept them, do not use the Service.

Three further documents form part of these Terms and are incorporated into them by reference:

• our Shipping Policy;
• our Returns & Refunds Policy; and
• our Privacy Policy.

Sections 12 and 13 below summarize the shipping and returns positions. The linked policies carry the operational detail — timings, evidence, and how to make a request. If a summary here ever conflicts with the linked policy, the linked policy governs, except where these Terms state a legal position (such as the limits on liability in section 15), which governs in all cases.

2. Eligibility

You must be at least 18 years old to place an order. If you are under 18 you may use the Service only with the involvement and consent of a parent or guardian, who accepts these Terms on your behalf and is responsible for any order placed. The Service is not directed at children under 13 and we do not knowingly collect their personal information; if we learn we have, we delete it.

We currently sell and ship to the United States only. You may not use the Service if you are barred from doing so under applicable law, or if we have previously terminated your account.

3. Accounts

You may browse anonymously. Creating designs, saving work, uploading images, and checking out require an account linked to Google or an email address.

You are responsible for everything that happens under your account and for keeping your credentials secure. Tell us promptly at support@tishmash.com if you believe your account has been used without your permission.

We may suspend or close an account that breaches these Terms, abuses the Service or our support channels, or is used for fraudulent orders or chargebacks. Where we suspend an account with unfulfilled paid orders, we will either fulfil or refund those orders.

4. The Service

Tishmash lets you discover, customize, and order custom apparel through a conversational workspace. Designs are produced by AI image models based on your instructions, references you select from our catalog, and any images you upload. Orders are completed at checkout hosted by Shopify and manufactured by third-party print partners, who ship directly to you.

The Service is under active development. We may add, change, limit, or withdraw features at any time. We aim to give reasonable notice of material changes that affect paid features or existing orders.

5. AI-generated designs — what we do and don't promise

AI output is probabilistic. The same instruction can produce different results, and a result may not match what you pictured.

Specifically:

• No guaranteed outcome. We do not warrant that a generated design will meet your expectations, match a reference, render text correctly, or be usable for any particular purpose.
• No guaranteed uniqueness. Similar instructions by other users may produce visually similar designs. We do not promise that any design is unique, novel, or original.
• No warranty of copyrightability. The legal status of AI-generated images differs between countries and is unsettled. In many jurisdictions, material generated wholly by AI without sufficient human authorship may not attract copyright protection. We make no representation about whether any design is protectable, and you should not rely on the Service to establish exclusive rights in an image.
• Preview vs. print. Mockups and previews are illustrative. Colors on screen vary by display, and printed colors, placement, and scale may differ slightly from a preview. Minor variation is not a defect.

6. Ownership of uploads and designs

Nobody claims copyright in AI-generated designs. Images produced by our AI are generated by a machine, and in many countries such images attract no copyright at all. We do not claim copyright in them and we do not grant you copyright in them. This section is about who may use a design, not about who owns it.

Your uploads stay yours. You keep all rights in the photographs and other images you upload. We do not claim them, we do not use them to train image models, and we do not sell them.

What you may do. You may use any design you created for your own personal, non-commercial purposes — order it, reorder it, keep it, and share it as described below. You may not resell it, license it, or use it as a trademark or brand.

What we may do. We may use, reproduce, print, display, list, and sell any design created through the Service that contains no image you uploaded, including selling it to other customers in our public catalog and using it in our marketing. We are not obliged to list any design, and we may remove one at any time. You are not entitled to any payment, royalty, or credit if we do, unless we have separately agreed otherwise with you in writing under a creator, affiliate, or revenue-share programme. If you would rather a design of yours not be listed, email us and we'll remove it.

Remixes and prompt edits are ours to use. Changing an existing catalog design — asking for a different subject, colour, or style — produces a new design built on our artwork and our models. It contains nothing of yours except the instruction, so it falls under "what we may do" above. Asking for the cat with a cigar as a dog does not make that dog yours, and we may already have had the dog version.

Designs made with your uploads are the exception, and the rule is absolute. Where a design used any image you uploaded, we use it only to produce and deliver the orders you place. We never add it to our public catalog, never include it in our search index, never sell it to another customer, and never use it in our marketing. Your uploads serve only as input to your own designs.

No exclusivity, either way. Except under a written creator or revenue-share agreement, no design is exclusive to anyone. Another customer may independently generate something very similar, and we may already hold a near-identical design in the catalog. Ordering a design does not reserve it.

Licence back-stop. To the extent any rights in a design or in your content are found to belong to you, you grant us and our fulfilment and processing partners a worldwide, perpetual, irrevocable, royalty-free, sub-licensable licence to host, store, reproduce, adapt, display, and reproduce it on physical goods for the purposes described in this section — subject always to the private-material restriction above.

Feedback. If you send us suggestions about the Service, we may use them without obligation to you.

7. Uploaded photographs and people in your designs

If you upload a photograph of a person or pet, you confirm and warrant that:

• you own the photograph or have the photographer's permission to use it — it is not a photo you found online, a press or stock image, a film or TV still, or a publicity shot;
• every identifiable person in it has agreed to their image being used to create and print apparel;
• if that person is a child, you are their parent or guardian, or you have the guardian's consent; and
• the people in it are who you say they are. You must not upload a photograph of a celebrity, athlete, musician, influencer, politician, or any other public figure and describe them as yourself, a friend, or a family member in order to have it printed.

Do not upload images of people who have not agreed, images taken without permission, or intimate images.

We use automated tools to screen uploads and designs, but private designs receive lighter automated review than designs proposed for the public catalog, and no automated system catches everything. Passing our checks is not our approval of your rights in an image. If you misrepresent who is in a photograph or what rights you hold, you are responsible for the consequences, including any claim brought against us — see section 16.

Designs created from an uploaded photograph are treated as private by default and are not added to the public catalog or made searchable. We limit how many reference images an account may store and remove them on request. To have uploads or your account data deleted, contact support@tishmash.com.

8. Design visibility and catalog moderation

Designs have one of the following states:

• Private — visible only to you. Any design created using an image you uploaded is private, always. It is never listed, never searchable, and never sold to anyone else. Sharing a link to it does not change that.
• Awaiting review — a design containing no uploaded material, queued for human moderation before it can appear in the catalog.
• Public — approved, discoverable by other customers in the catalog, and purchasable by them.
• Unlisted — not discoverable, viewable only by direct link (where that feature is available).
• Archived, rejected, or removed — no longer offered.

A design that used no uploaded material may be reviewed and added to the public catalog under section 6. Every such design is reviewed by a person before it becomes visible, and we may reject or remove any design at our discretion — in particular where it appears personalized (a private message, someone's name, a recognisable individual) or breaches section 9. A design being rejected for the catalog does not affect your ability to keep it, order it, or reorder it.

If you would prefer a design of yours not to appear in the catalog, tell us at support@tishmash.com and we will remove it.

Sharing a design

Where we make sharing features available, you may choose to share a design — by generating a share link, or by posting it to social media.

Sharing is always your decision, and always opt-in. We never share a design for you. A design you share by link becomes viewable by anyone holding that link; it does not enter our public catalog or search index by virtue of being shared. Sharing is not reversible for copies other people have already made — we can disable a link, but we cannot retrieve what others have downloaded or reposted.

Before you share a design containing a photograph of a person, get their agreement. A design of your friend, your child, or your partner becomes visible to others when you share it. That is your choice to make, and their agreement is yours to obtain.

When you post a design to social media, that platform's own terms apply to your post.

Creator, affiliate, and collection programmes. We may in future offer programmes that let you publish a collection, sell your designs to others, or earn a share of sales. Participation in any such programme will be optional, opt-in, and governed by additional terms you accept at the time — including how and when you are paid. Nothing in these Terms enrolls you in one, and nothing here entitles us to sell a design made from your uploads without your agreement under such a programme.

We may retain copies of removed designs for a limited period to handle disputes and legal obligations before permanent deletion.

9. Prohibited content

You must not use the Service to request, upload, generate, or order content that:

Intellectual property and identity

• reproduces intellectual property you do not own — trademarked characters, brand names, logos and wordmarks, sports team identifiers, recognisable copyrighted artwork, album or film artwork, or the likeness of a celebrity or public figure;
• infringes anyone's copyright, trademark, design right, privacy, or publicity rights;
• is defamatory, or impersonates another person or business.

Sexual content

• any sexual content involving a minor, or anyone made to appear as a minor. There is no exception to this, and we report it to the relevant authorities;
• pornography, explicit sexual acts, or nudity;
• sexualized depictions of a real, identifiable person, including anything created from an uploaded photograph of someone.

Hate and violence

• content that attacks, degrades, or promotes violence or discrimination against people on the basis of race, ethnicity, national origin, religion, disability, age, sex, gender identity, or sexual orientation;
• hate symbols and the insignia of extremist or terrorist organisations, or content glorifying them;
• graphic violence or gore;
• content that harasses, threatens, or targets a specific private individual;
• content promoting self-harm, suicide, or eating disorders.

Other

• content promoting illegal drugs, weapons sales, or other illegal activity;
• deceptive or fraudulent content, including counterfeit branding and misleading health claims;
• content unlawful in the country of delivery.

Designs referencing historical events, political opinion, religion, or dark humour are not banned as such — the line is content that attacks or degrades people, sexualizes anyone, or breaks the law. We decide where that line falls, and our decision is final.

You are responsible for what you ask for. By submitting a prompt, selecting a reference, uploading an image, or placing an order, you warrant that the design you are requesting does not infringe anyone's intellectual property, likeness, or privacy rights, and that you have all rights necessary for it to be printed.

Our assistant will decline requests it identifies as breaching this section and will usually offer an original alternative. Generic subject matter ("a red dragon," "a vintage motorcycle") is fine.

Our screening is automated, imperfect, and is not legal clearance. It can be evaded — deliberately or by accident — through indirect wording, an uploaded image, or a description that misstates what the image contains. The fact that the Service produced or printed a design does not mean it is lawful for you to use, and is not our confirmation that it is. Responsibility for the content of a design rests with the person who requested it.

We may screen, review, and retain copies of prompts, uploads, and designs for moderation, safety, fraud prevention, and dispute handling. We may remove content and suspend accounts under this section without notice.

We may refuse or cancel any order, remove content, and suspend accounts under this section. Where we cancel a paid order for this reason, we refund it.

10. Design generation limits

AI generation is capped per account to keep the Service available and costs sustainable. Current limits are shown in the workspace and are, at the date of these Terms, 10 generations per workspace session and 20 generations per calendar month. Monthly allowances reset at the start of each calendar month.

Generation requires a signed-in account. We may change limits, introduce paid allowances, or run promotional grants. Where a change reduces an allowance you have paid for, we will give reasonable notice. Allowances have no cash value, cannot be transferred or exchanged, and expire when unused at the end of their period.

11. Orders, prices, and payment

All prices are shown at checkout in the currency displayed there and include the design; there is no separate customization fee.

Sales tax, shipping, and any applicable duties are calculated and shown at checkout before you pay. Where an order is produced outside the United States and import charges are not collected at checkout, they are your responsibility; we will say so at checkout when that applies.

Your order is an offer to buy. A contract forms when we send you an order confirmation. If we cannot fulfil an order — including where a price or product description was clearly wrong — we may cancel it and refund you in full.

Payment is processed by Shopify and its payment providers. We do not store your full card details.

12. Production, shipping, and delivery

Every item is made to order, so delivery time is production time plus transit time. Current production and transit estimates, shipping costs, and tax and duty treatment are set out in our Shipping Policy, which forms part of these Terms.

All delivery dates shown in the workspace, at checkout, or in the Shipping Policy are estimates, not guarantees, and are not of the essence of the contract.

We remain responsible for the goods until they are delivered to the address you gave us; risk of loss passes to you on delivery. If a carrier marks an item delivered but you never received it, tell us — see section 13.

You are responsible for the accuracy of the delivery address. We can correct an address only before the order enters production. Tracking information is provided when our production partner makes it available.

13. Returns, refunds, and your statutory rights

Because every item is printed to your design, we do not accept change-of-mind returns or exchanges.

We will replace or refund an item where:

• it arrives defective — a print or garment fault;
• it is the wrong item — not the design, size, or colour you ordered;
• it was damaged in transit; or
• it was lost in transit.

To raise a request, message our assistant in the workspace or email support@tishmash.com within 30 days of delivery (or of the estimated delivery date, for an item that never arrived), with your order number and, for defects or damage, clear photographs. Every request is reviewed by a person. If approved, we refund to your original payment method — funds typically appear within 3–5 business days of the refund being issued — or send a replacement, at your choice where practical. We do not usually require you to return a faulty item; if we do, we cover return shipping.

Our Returns & Refunds Policy forms part of these Terms and sets out the full process, the evidence we ask for, the carrier-trace steps for missing packages, and the normal printing tolerances (screen-to-print colour variation and minor placement variation) that are not defects.

Cancelling before production. You may cancel an order at no cost if you contact us before it enters production. Once a print file has been sent to our production partner, the item is being made for you specifically and cannot be cancelled.

Your statutory rights. Nothing in this section limits rights you have under applicable consumer protection law that cannot be waived by contract, including the consumer protection and implied warranty law of your state. Where such a law gives you a broader remedy than this section, that law applies.

14. Availability and support

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may suspend access for maintenance, security, or to protect the Service, and will try to limit disruption.

Support is provided in the workspace and by email at support@tishmash.com.

15. Disclaimers and limitation of liability

Except as expressly stated in these Terms and to the fullest extent permitted by law, the Service is provided "as is" and we exclude all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special, or consequential loss, or for loss of profits, revenue, goodwill, data, or business opportunity;
• our total aggregate liability arising out of or in connection with the Service or any order is limited to the greater of (a) the amount you paid to us for the affected order and (b) the total amount you paid to us in the twelve months before the event giving rise to the claim.

Some states do not allow the exclusion of implied warranties or the limitation of certain damages, so parts of this section may not apply to you. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded under the consumer protection or product liability law of your state.

16. Indemnity

You agree to indemnify us against third-party claims, damages, and reasonable costs (including legal fees) arising from:

• an image you uploaded, including any claim that it infringes copyright or uses someone's likeness without permission;
• a misrepresentation about who appears in an image you uploaded or what rights you hold in it;
• a design you requested that infringes a third party's intellectual property, likeness, or privacy rights; or
• your breach of section 7 or section 9.

This obligation applies whether or not our automated screening flagged the content. Where you are a consumer, this section applies only to the extent permitted by the consumer protection law of your state, and does not apply to claims arising from our own acts or omissions.

17. Intellectual property complaints

If you believe a design on Tishmash infringes your intellectual property or uses your likeness without permission, email support@tishmash.com with the subject line "IP complaint," including:

1. identification of the work or right you own;
2. the URL or design reference on our site;
3. your contact details;
4. a statement that you believe in good faith the use is unauthorised; and
5. a statement that the information is accurate and that you are the rights holder or authorised to act for them.

We review complaints promptly and may remove the design, cancel related orders, and suspend the account responsible.

DMCA notices. We comply with the US Digital Millennium Copyright Act. Notices under 17 U.S.C. §512(c) should be sent to our designated agent:

[DESIGNATED AGENT NAME] [ADDRESS] Email: support@tishmash.com (Registered with the US Copyright Office DMCA Designated Agent Directory — [VERIFY: register before launch and confirm details match])

A valid notice must include a physical or electronic signature, identification of the copyrighted work, identification of the material to be removed and where it is on our site, your contact details, a statement of good-faith belief that the use is unauthorised, and a statement under penalty of perjury that the information is accurate and you are authorised to act.

If your design is removed following a notice, you may submit a counter-notice with the equivalent statements.

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who repeatedly submit infringing material.

18. Our intellectual property

The Tishmash name, logo, workspace, software, catalog curation, and site content are owned by us or our licensors. Nothing in these Terms transfers those rights to you. You must not copy, scrape, reverse-engineer, or build a competing service from the Service or its outputs, or use automated means to access it beyond ordinary use.

19. Promotions and referrals

Promotional codes, referral links, and creator or affiliate arrangements may be subject to additional terms published with them. Codes have no cash value, may be limited in time and quantity, and may be withdrawn if abused or obtained fraudulently.

20. Changes to these Terms

We may update these Terms. The date at the top shows when they last changed. Material changes will be notified on this page and, where they affect you significantly, by email or in the workspace before they take effect. Orders are governed by the Terms in force when you placed them. Continuing to use the Service after a change takes effect means you accept the updated Terms.

21. Governing law and disputes

These Terms and any dispute arising from them are governed by the laws of the State of Israel, and the competent courts of the Southern District (Be'er Sheva), Israel, have exclusive jurisdiction.

If you are a consumer, this does not deprive you of the protection of mandatory consumer law in your state of residence, and you may bring proceedings in the courts there where that law gives you the right to do so.

We would rather sort things out directly — please contact support@tishmash.com before starting any formal process.

22. Events outside our control

We are not liable for delay or failure to produce or deliver caused by events beyond our reasonable control — including carrier disruption, extreme weather, natural disaster, industrial action, war, civil unrest, epidemic, power or network failure, or the failure or unavailability of a production partner or platform we depend on. Where such an event materially delays your order, we will tell you and you may cancel for a full refund.

23. General

If any provision of these Terms is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours to a successor business, without reducing your rights. These Terms, together with the Shipping Policy, the Returns & Refunds Policy, the Privacy Policy, and any terms published with a specific promotion, are the entire agreement between us. There are no third-party beneficiaries.

24. Contact

Liat Boyko Ovadia, trading as Tishmash עוסק מורשה 037340031 House 119, Shoval 85300, Israel Email: support@tishmash.com

See also our Shipping Policy, Returns & Refunds Policy, and Privacy Policy.